Order & Delivery
When will my order be processed?
Your order will be processed by the next day.
Can I change or cancel my order?
Changes or cancellations cannot be made.
Do you ship to other countries, apart from Singapore?
Currently, we only ship within Singapore.
What is your delivery schedule like?
Your order will be delivered to you within 3 to 5 days.
How much is your delivery charge?
- For orders less than $99, $10 delivery fee will apply.
Can I delay my delivery until a later date (e.g. after Circuit-Breaker)?
We are unable to hold / delay your delivery date, once your order has been placed.
Exchange & Return
I have ordered the wrong plant, can I exchange for something else or get a refund?
At this moment, we are unable to offer any exchange/refund.
House of Plants has sent you the wrong plant, what should I do?
We are very sorry for mixing up your order.
Meanwhile, please help us to take care of the confused / wrongly delivered plant. Thank you.
What payment options do you offer?
We accept Visa, Mastercard, American Express and PayPal.
Can I visit your Greenhouse to buy the plants?
Our plants and human friends' well-being are our top priority.