Online Store Policy

Product
Due to logistical challenge, we no longer offer the "Exact same plant in the photo" on our webshop, from October 2021. 

There will be slight variation among plants of the same species, as no two plants are identical. We will do our best to ensure that you receive a plant that resembles to the one listed on our webshop. 

There may be some cosmetic blemishes such as tears, yellow leaves. These are part and parcel of Mother Nature. 


All the plants are picked fresh out from our local greenhouse at Punggol. So you may find some soil/water marks on them. These can be easily removed with a plant shower/wet wipes.

Curated collection available on webshop

Our apologies that we are unable to upload all our plants onto the webshop.

  • This is still our hobby-plus project that gone wild. Juggling between full-time work, and caring for plants, and then managing webshop is such a balancing work. So we will not be able to upload every single plant online in time.

  • We try to keep our plants prices affordable and accessible to all. This can only be achieved by keeping our operational fixed cost low. Lean and no-frills.

  • We seriously have too many plants in the greenhouse, of different sizes and shapes. So unless, we are certain that a plant can be pretty uniform among all the pots (least variation among the species), then we will upload them online. This ensures that you get a pot that looks very similar to one in the photos on the webshop. 

Thanks for your understanding!


Soil
Good soil is alive and living. The plant relies on the living micro-organisms in the soil to help break down organic matter into micro-nutrients for root uptake.  It is thus common to find living organisms in the soil.  

Delivery
All webshop orders will be delivered within 3 to 5 working days. 
We only deliver to addresses in Singapore. 
Delivery fee is $10 island-wide. Free delivery for orders over $150 purchased on the webshop. 


Self-Collection
You may wish to opt for Self-Collection at check out page. All plants have to be collected within 7 days from the date of order. Orders not collected after 7 days will be void, and no refund will be given. Self-collection can only be done during Greenhouse opening hours only. 


Packing
Apart from ensuring the plants are well-protected during transport, we like to reduce our usage of single-use packaging materials. Hence, your order may be packed in recycled carton boxes or bags. 

Exchange & Refunds
We are committed to deliver healthy plants to our customers. 
For any missing or damaged items, please contact us with your Order Number and photo(if applicable) within 2 days of receiving the plants. 
We seek your understanding that we will not be able to offer any exchange or refund for any cosmetic imperfections to the plants. 


 

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Shop online anytime.

Your order will be

processed and packed

Delivery to your doorstep between 3 to 5 days